Crypto.com has pushed back against allegations that it attempted to cover up a 2023 data incident linked to the hacker group Scattered Spider.
Reports suggested the platform may have delayed disclosure, raising questions about transparency in the face of cyber threats. However, Crypto.com stated on 22 September 2025, insisting that it had met all regulatory reporting obligations and that customer funds remained safe throughout the incident.
The controversy comes at a time of heightened scrutiny over crypto exchanges’ governance, especially in Africa, where adoption is accelerating. Users and regulators alike are demanding clearer disclosure standards to build trust in centralized platforms.
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Crypto.com’s response highlights a key debate: security incidents may happen, but how exchanges communicate with users and regulators defines their credibility.
